The Expressing Empathy scale measures the practitioner’s Intention to actively listen without judgment; grasp the client’s thoughts, feelings, experiences, and perspective; and to convey that understanding to the client. Strategies include reflective listening, validation of the client’s reality, and all of the efforts the practitioner makes to accurately understand the client’s inner experience and effectively communicate that to the client. A conversation that sounds like “5” in this dimension (“skillfully conveys a multifaceted understanding of client perspective”) is one where it feels like the practitioner saw deep into the client’s soul and was able to convey that depth of understanding. The client feels seen and heard at a deep and meaningful level.